Questions about your Tel-Drug plan?
Contact Customer Service

International call 1.605.373.0100.

   Important: Beginning July, 2018, the Cigna Tel-Drug website will no longer be available for ordering online prescription refills.

Instead, please use the myCigna website ( Once you're logged in, click on the "Home Delivery Pharmacy" tab at the top of the page. If you don't have access to the myCigna website, please call Cigna Home Delivery Pharmacy at 1.800.835.3784 to place your order. If you have questions about this change, feel free to call us at any time. We're here 24/7/365.

  • If you have a Cigna-HealthSpring Medicare plan, you can access myCigna at
  • For international customers, if you need to place an order, please call us. In the U.S., call 1.800.835.3784 and outside the U.S., 1.605.373.0100.
  • All other customers, please call 1.800.835.3784.

Thank you for visiting Cigna Tel-Drug. We are dedicated to providing you with prescription services of the highest value and quality. Through this internet application you can refill an existing prescription, request a price quote and verify the status of an order. To submit a new prescription to us, please print and mail a completed order form, along with your original written prescription to the following address:

Cigna Tel-Drug
PO Box 1019
Horsham, PA  19044

Refill an existing prescription online

Print and mail an order form

Learn more about our secure email capability.

Cigna Tel-Drug offers you accurate dispensing, FDA approved medications, 24-hour refill ordering, and a responsive customer service team who understand the importance of proactive assistance and confidential communication.

Need more information? Review a list of frequently asked questions (FAQs).

Click to verify Home Delivery Pharmacy

Cigna Tel-Drug is recognized by the National Association Boards of Pharmacy as a Verified Internet Pharmacy Practice Site (VIPPS).


Cigna Home Delivery Pharmacy has earned Verified Internet Pharmacy Practice Sites(CM) (VIPPS) accreditation through the National Association of Boards of Pharmacy (NABP).
Call Cigna Tel-Drug at
1.800.835.3784 or
1.605.373.0100 (International call)
whenever you need assistance.

Find more information about Cigna Home Delivery Pharmacy by clicking one of the three links below:

Non-Medicare customers

Cigna Medicare customers

Cigna HealthSpring customers

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